Graduate IT Support Analyst

Gi Group
Milton Keynes
£20000 - £24000/annum
21 Jul 2017
20 Aug 2017
Contract Type
Full Time
IT Infrastructure Support Analyst

£20K - £24K

Milton Keynes

Are you an IT Graduate looking for the next step in your career?

Do you have a high attention to detail, with a passion for providing the best service?

Our client, based in Milton Keynes is currently recruiting for an IT Support Analyst to join their vibrant team.

Working Hours: Monday - Friday, 8.30am - 4.30pm

The Role:

* Providing 1st, 2nd and 3rd line Helpdesk support to 8 sites around the UK and Ireland

* Installing & configuring computer systems
* Maintaining Local Area Networks across all sites
* Diagnosing hardware/software faults and solving technical problems
* Monitor operational systems for early identification of issues to minimise business impact
* Day to day administration of all software SQL databases
* Work closely with 3rd party suppliers for support and to resolve calls
* IT System Access Request fulfilment
* IT Purchasing across all sites
* Providing out of hours support over the weekend (occasional)

Essential Skills:

* Communication skills including excellent verbal and written skills
* Higher level qualification in IT related subject
* Good Analytical and problem solving skills
* Experience support current and previous versions of Windows server and client operating systems
* Understanding of Active Directory administration
* Understanding of Network configuration skills including Switches, AP's and Vlans

Desirable Skills:

* Project Management skills
* Work experience in an IT environment
* ITIL Foundation level certificate
* SQL Database Administration
* Lotus Notes server and client administration
* Knowledge of Cisco CCNA

If you believe you are the right candidate for the role, please apply within or contact Jade or Amy on (Apply online only) for more information