Storage Consultant (HDS, NetApp, EMC, HP)

Ampersand Consulting
£38000 - £40000/annum Fantastic Benefits, Amazing Culture
21 Jul 2017
20 Aug 2017
Contract Type
Full Time
Storage Consultant (HDS, NetApp, EMC, HP, Netbackup, SAN)

A leading UK FTSE 100 provider of IT solutions and services are looking to hire a talented Storage Consultant (HDS, NetApp, EMC, HP, Netbackup. SAN) to work in a rapidly expanding storage team.

The Storage Consultant will be responsible for running storage services for a wide variety of clients, both internal and external, assisting with the day to day operations of a busy enterprise storage team that manages 3PB of storage across 50+ arrays.

The team is also responsible for providing 3rd line technical support across a range of managed service SAN Storage estates, ensuring all processing services responsibilities are met for supported SAN Storage environments on which the majority of the key operational applications are hosted.

The team support storage products and their associated components within IT Enterprise Services such as SAN Fabric, replication and NAS etc., spanning a number of the leading enterprise class storage vendors including HDS, NetApp, HP and EMC, with both Brocade and Cisco SAN fabric hardware. The successful Storage Consultant will be able to demonstrate a thorough knowledge of HDS technologies and at least two other vendor products.

Due to the nature of the customers and their high availability support requirements, planned activities and upgrades will often need to be completed outside of core hours and the Storage Consultant will be able to participate in the out of hours On Call support rota.

Responsibilities for the Storage Consultant (HDS, NetApp, EMC, HP, Netbackup, SAN):

* Performance and capacity management of SAN infrastructure to include:-
* General data storage administration.
* Routine monitoring
* Maintenance of historic performance and capacity data
* Ensure adherence to SLA performance, capacity and availability metrics
* Proactive and timely escalation of potential issues and proposed actions
* Co-ordinate and implement remedial actions as required
* Automation of routine tasks where applicable
* Planning and implementing Firmware and Patching programs
* Security hardening and patching to ensure adherence to agreed security policy
* Managing and resolving 3rd line support issues within tight SLAs
* Liaising and working with 3rd party suppliers on support and development activities
* Produce build, configuration and support documentation to Company standards
* Undertake project related tasks where agreed with local management

Essential Experience for the Storage Consultant (HDS, NetApp, EMC, HP, Netbackup, SAN):

* Hitachi Data Systems (HDS) Storage Hardware
* HDS UCP, HDS HCP, HDS HORCM/data replication
* Technical understanding of NetApp technologies
* SAN Fabric knowledge (Brocade and Cisco)
* A thorough understanding of wider SAN architecture and infrastructures
* Experience with Veritas Netbackup technologies
* Proven experience of working within technical service environment
* Remedy / Service now (other Service Management tools)
* ITIL knowledge

Desirable Experience for the Storage Consultant (HDS, NetApp, EMC, HP, Netbackup, SAN):

* HDS HNAS knowledge
* HP EVA 3Par Storage
* EMC Storage Hardware and Technologies
* Knowledge of Unix/Linux based operating systems and associated infrastructure
* Veritas Netbackup

To apply for the Storage Consultant (HDS, NetApp, EMC, HP, Netbackup, SAN) role please press the apply button