Service Desk Analyst

1 day left

Network IT
Milton Keynes
£9 - £11/hour
21 Jul 2017
20 Aug 2017
Contract Type
Full Time
I am currently recruiting for an Service Desk Analyst for 12 months contract position based in Milton Keynes.

A Service Desk Analyst is required to work on my client' site helping support there Microsoft and bespoke application infrastructure.

The Service Desk Analyst will be logging calls and performing diagnostics over the phone.

The role requires the Service Desk Analyst to have experience of working in a Service Desk environment logging calls and performing Diagnostics over the phone.

In addition to this the Service Desk Analyst will have a knowledge of supporting Microsoft based technology.

Further the Service Desk Analyst will be familiar with working with call logging systems.

You will have experience of working in customer services and an interest in IT.

Basic knowledge of Windows desktop operating systems, Microsoft desktop applications such as Office and Outlook etc.

Excellent communication and customer service skills required