Team Leader – Airport Security

21 Jul 2017
20 Aug 2017
Contract Type
Full Time
Flex contracts only (*21hrs per week, permanent)

Morson are pleased to be working in partnership with Manchester Airport Group to assist in the growth of their world class Aviation Security Teams.
As a business, M.A.G continue to grow, and have announced a £1billion, 10 year investment programme that will transform the terminals at Manchester Airport making this a truly exciting time to join the organisation.
Are you a people person with leadership experience who can offer a flexible approach to working hours?

We are looking for motivated leaders who can drive operational performance whilst getting the very best from their teams.

Do you thrive in a fast-paced environment and relish the opportunity to make valued contributions to an evolving and growing team?

By joining the Security Team at Manchester Airport, you will:
- Be part of the leadership programme within Manchester Airport’s growing Security Team.
- Lead the effectiveness and performances of Aviation Security Officers and Security Ambassador, driving team performance to exceed customer expectations and teams SLAs.
- Managing daily resource plans, updating and reviewing staff allocation according to changing business needs.
- Ensuring team compliance with aviation security legislation at all times.
- Monitoring, testing and reporting operational equipment to ensure performance efficiencies and compliance are maintained.
- Acting as the Security Leader representative for your team, placing customers at ease dealing with any first line challenges.
- Escalating challenges where appropriate, ensuring minimum disruption and maximising the customer experience.
- Provide tactical team feedback to allow improvements and maximise security lane performance and customer service.
- Support and coach new starters, ensuring new team members feel supported, welcomed and led.
- Monitor compliance and behaviours, ensuring colleague performance standards are maintained through clear communication and regular compliance updates.
- Provide compliance, performance and productivity feedback to Security Team Manager in order to consistently achieve targets.

The Security Performance Leader will:
- Implement, monitor and ensure compliance within set procedures.
- Demonstrate leadership skills, inspiring others to contribute their best.
- Have a proven track record in delivering great customer service.
- Be able to give clear, constructive feedback, develop two way communications and deliver difficult messages in a sensitive and tactful manner.
- This is a fantastic opportunity for a driven individual looking to join a committed, fast paced, growing and high performing team in a regulated and challenging environment.

In order to join the team

Pre-Employment Checks:
- Successful candidates will be subject to Pre- Employment checks including references from former employers etc. with no more than 28 days between each period unaccounted for, along with a criminal record check and counter terrorist clearance. Due to the nature of our security checks we are unable to consider any applications from candidates who have not lived in the UK for the last 3 years.
- You will have perfect colour vision – determined by pre-employment checks.
- Have lived in the UK for at least the past 3 years.

Full in-house training is provided and you will gain Levels 1 & 2 in Aviation Security (no previous security experience is required).

How to apply
Please apply with a recent CV and covering letter demonstrating your suitability to the role.
*Please note - unsuccessful candidates who have applied for the role within the last 6 months need not apply.

£13,231.75 inclusive of 17.5% shift allowance based on 21hrs per week

Flex contract information:
- You will be paid for 21 hours a week, however, at peak times you may be required to work additional hours or at quieter times you may be required to work less than 21 hours a week - this does not affect your salary which is paid consistently at 21 hours per week.
- You will need to be flexible to work on a 24/7 operational roster which will include early morning starts, nights, weekends and bank holidays.
- Additional hours are also available where operationally required.

In addition, you will receive the following great benefits:
- Colleague Bonus Scheme
- Full Training
- Free on-site parking
- Childcare voucher scheme
- M.A.G Reward Scheme
- Contributory Pension Scheme
- Employee Assistance Programme
- Uniform
- Tax free airside shopping (airside pass holders only)
- Tram and Rail discounts available