Income Management Officer

Recruiter
Coyles
Location
London
Salary
£22/hour
Posted
21 Jul 2017
Closes
20 Aug 2017
Sector
Public Sector
Contract Type
Contract
Hours
Full Time
An opportunity to provide help and support to customers in relation to their rent and incomes.

About the Role:

Play a big part in helping their customers pay their rent and secure our client’s income as one of their Income Management Officers.

Against a challenging backdrop of the roll out Universal Credit, you will maximise our client’s income collection by providing a high quality customer focused service in respect of rent collection, providing support & advice in order to assist customers to be able to pay their rent and to sustain their tenancies.

About You:

To be successful in this role, you will knowledge of welfare benefits and debt advice, and the relevant legislation relating to income management and tenancy management, and experience of providing support and advice to customers in these key areas. This will include experience of handling complex cases including recovery of arrears and preparation of paper work for legal proceedings