Night Porter

Expiring today

Dolphin Square Limited
Pimlico, Greater London
£16000/annum Plus benefits
21 Jul 2017
20 Aug 2017
Contract Type
Full Time
Set around three and half acres of landscaped gardens in the heart of Westminster, Dolphin House Serviced Apartments consists of 165 contemporary serviced apartments.

We are looking for a Night Porter to join our Front Office Team.

The main responsibilities will include:

• Greeting guests arriving / departing in a warm, courteous and friendly manner.
• Offering and providing assistance with guest luggage, including transferring luggage to and from apartments/guest rooms as required, and ensuring the safe storage of luggage in the secure store room as appropriate.
• Responding to any guest requests for assistance, for example these may include providing directions, recommendations of local restaurants / theatres, book transport for guests going to / from Dolphin House etc.
• Assisting with the setting up of conference rooms.
• Supporting other departments and members of staff with ad-hoc assistance as required.
• Receive faxes, mail, residents’ messages, parcels, deliveries and newspapers and distribute promptly as appropriate where directed.

The ideal applicant will possess excellent customer service skills, be able to demonstrate good knowledge of London (landmarks, directions, knowledge of restaurants/theatres in the local area) and be of a smart and professional appearance. Previous experience of working as a Luggage Attendant within the serviced apartment sector would be desirable but not essential. Please note that the role involves moving and lifting of luggage and heavy items.

This is a permanent and full time position working 40 hours per week as specified on a rota system, spread over any 5 days per week out of 7.

To apply for this position, please send a CV and covering letter.

If you do not hear from us within one week of the closing date, please assume your application has been unsuccessful. Thank you for your interest.

Dolphin Square Limited is committed to being an equal opportunities employer