Technical / Customer Support Advisor

Recruiter
YourRecruit IT Ltd
Location
Redhill, Surrey
Salary
18000.0000
Posted
21 Jul 2017
Closes
20 Aug 2017
Contract Type
Permanent
Hours
Full Time

Salary: £18,000 - £20,000 plus £2,000 shift payment and excellent benefits including a bonus, pension, 25 days holiday, private medical, free parking, training and lots more!

Temporary to Permanent

Skills: Technical Support. Troubleshooting. Desktop Support. Satellite. Communication. MOS. Maritime. Equipment. Network. CRM. Customer Support. Call Logging. Call Center. 1st Line. Helpdesk.

  • Are you looking to work for a hugely successful organization with international clients?
  • Are you passionate about providing customers with a very high level of service?
  • Are you happy to work in a call center environment and on a shift basis?
  • Do you want to work for a fantastic company who values their staff and offers benefits such as a bonus scheme, 25 days holiday, pension, private medical, training and lots more?

Then we have an outstanding opportunity for you! Read on…

This is a fantastic opportunity to join a specialist organization based in Redhill, with clients across the globe. You will be joining a team of Customer Support Advisors and working within a call-center environment, taking calls from customers an troubleshooting and providing technical support assistance on a range of systems and software, for which you will be provided with full training on.

The successful candidate will need to have a keen interest in learning about new products and systems, and full training will be provided on the specialist equipment. Previous experience within a technical support role is preferred, and excellent customer service skills are a must!

Please note that this role operates on a shift basis, with 12 hours shifts on a 4 on, 4 off basis. Please only apply for this role if you are happy to work on a shift basis! An additional payment of £2,000 per year will be paid as a shift allowance once you go permanent.

Skills: Technical Support. Troubleshooting. Desktop Support. Satellite. Communication. MOS. Maritime. Equipment. Network. CRM. Customer Support. Call Logging. Call Center. 1st Line. Helpdesk.