Desktop Support Engineer - Central London - £25k - £35k

London, South East England
21 Jul 2017
20 Aug 2017
Contract Type
Full Time

Desktop Support Engineer - Central London - £25k - £35k

Avanti Recruitment is working with a successful IT Support provider in Central London to recruit a Desktop Support Engineer to work as part of their experienced team supporting their broad range of clients both in person and remotely.

Your role will include supporting a Windows Desktop environment for clients including hardware, software and peripherals. This will include installing, deploying, configuring Windows desktops, PC builds, maintenance, backups, support of software such as Office / Office365, systems monitoring and basic networking skills. We need someone with excellent verbal and written communication skills who can support clients on the phone, through remote desktops and on client site where required. You must have great skills in trouble shooting and even if you don’t have the skills to fix the problem you can ask the right questions to get to the root of the problem and escalate it to more senior members of the team.

This will be a great opportunity for a Desktop Support Analyst who wants to gain exposure with Servers, Networks and Cloud technologies and can progress into a more Senior role in the future.

To be considered you will need:

- Excellent communication / client facing skills

- To be able to deploy, configure and support Windows desktop technologies (Windows Desktop (7/8/10), Office / Office365

- Basic Networking skills - Network discovery and monitoring tools

- Strong trouble shooting skills to quickly get to the core of the problem through asking the right questions.

- Experience with ticketing solutions and a proactive approach to looking for the next ticket to resolve.

- Basic skills with Active Directory - adding new user accounts

Any experience with Servers (Windows Server 2008 / 2012), Virtualisation (Hyper-V / VMWare also considered) and Cisco Meraki would be beneficial but is not essential as you will have the opportunity to learn on the job.

APPLY NOW for immediate consideration and interview in the next week.

Salary: £25,000 - £35,000+ benefits + training budget

Location: Central London office and some visits to client sites in London.

Duration: Permanent