Technical Architect - Contact-Centre Transformation

Hays Specialist Recruitment Limited
London, South East England
21 Jul 2017
20 Aug 2017
Contract Type
Full Time

Contact-Centre Architect - OmniChannel - Financial Services - London

An opportunity to join a leading financial services organisation as a Contact-Centre Architect based in the South East London area, helping them to transformation their contact-centres digitally and across multiple channels. Salary up to £110,000 per annum.

Your new company

A leading player in the UK Financial Services sector this organisation is heavily investing in technology with it being at the heart of their business and they are looking to further invest stay at the cutting-edge.

Your new role

As part of the overall in investment in technology across the business they are looking to transform the technology inside their contact centres, based on this you will be responsible for helping them to design and revolutionise how it operates, incorporating Digital transformation, Cloud and Big Data.

What you will need to succeed

You will have a proven track-record as the Lead Technical Architect for multiple global contact-centre transformations at major corporate organisations, you will also have experience with cutting-edge technology in this area and will have worked with Genesys, Avaya and Salesforce.

What you will get in return

The opportunity to join an established market leading organisation who are investing heavily in IT going forward to transform their business. The chance to progress your career even further and be part of exciting transformation. A salary up to £110k plus an excellent benefits package is on offer.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV and contact Jamil Khan on or

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