Fraud Prevention Officer

1 day left

Recruiter
Vargo Recruitment LTD
Location
Cardiff, South Glamorgan
Salary
20000.0000
Posted
21 Jul 2017
Closes
20 Aug 2017
Contract Type
Permanent
Hours
Full Time

Our client is looking to recruit a Fraud Officer for their company that focuses on providing finance to customers for a range of retail partners through an online processing system.

As a fast-growing company, they are looking for the best candidates to help the business grow. The ideal candidate will be enthusiastic, proactive and enjoy working in a fast-paced environment.

Working hours are shifts between the hours of 8am and 8pm, M-F with 1 in 4 Saturdays.

JOB ROLE

  • Responsible for working retail finance applications
  • Completing necessary fraud prevention checks
  • Applying security checks and making lending decisions in accordance with the company’s lending policies & procedures
  • Work to agreed SLA’s and escalate priority cases to enhance customer experience
  • To review applications and identify potential cases of both first and third party fraud in order to mitigate fraud losses
  • Act as a CIFAS and SIRA fraud contact and ensure accurate reports of fraud to the relevant databases
  • Self-motivated and take accountability for own workloads with minimal supervision when required
  • Support Fraud Prevention Manager in daily role and ensure fraud losses are kept to a minimum
  • Work in accordance with the Financial Crime Team highlighting any potential fraud issues and referring appropriate cases when required

Skills

  • Good communication skills - verbal and written
  • Motivation skills to drive ideas/improvements
  • Fraud understanding and awareness

Core Competencies

  • Customer focus
  • Performance focus
  • Judgment and problem solving
  • Communication and confidence
  • Working proactively
  • Team Working

REQUIREMENTS

  • Good knowledge of lending application processes & systems is essential
  • Understanding fraud systems including CIFAS and SIRA with a sound knowledge of fraud is essential
  • Working within Retail Finance is an advantage