Application Support Analyst - MicroSoft Stack, SQL Server, SLA

Search Consultancy
Livingston, West Lothian
21 Jul 2017
20 Aug 2017
Contract Type
Full Time

Application Support Analyst - MicroSoft Stack, SQL Server, SLA's

Looking for an Application Analyst who wants more than just BAU work and wants to spilt work between BAU support and pro-active support work in the form of projects?

You should want to grow technically and continually evolve in this team as you work with a growing suite of applications as an App Support Analyst.

Must Have's:

  • Able to demonstrate a desire to learn and a wish to get involved in project work whilst not neglecting BAU support
  • SQL Server skills - you will be working on SQL base application support as part of this role
  • Client facing MS Stack Application Support experience
  • Previous experience within an SLA environment (logging, responding and closure)

Beneficial to have:

  • Configuring in-house applications
  • Installing applications for customers
  • customer training
  • Developing support tools
  • Any of MS Windows Server 2008/2012/16, Microsoft Word, Microsoft Excel, remote support tools, ISO27001, ISO9001, ITIL

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.