Client Relations Co-ordinator 5 month FTC

Recruiter
Morgan Spencer
Location
City of London, London
Salary
22000.0000
Posted
21 Jul 2017
Closes
20 Aug 2017
Sector
Legal
Contract Type
Permanent
Hours
Full Time
Client Relations Co-ordinator (5 month FTC)
£24,000
City

THE COMPANY:
Our client is a rapidly growing audio transcription/court reporting company offering exceptional service quality at the forefront of everything they do. They are now seeking a full-time Client Relations Co-ordinator to join the team on a 5 month FTC during this exciting time.

THE ROLE:

- Quality control of all transcripts utilising programs such as RealLegal, Eclipse and Case Catalyst
- Coordinate and track exhibit and video shipments for each client within a required time frame
- Being responsible for all final transcript production and exhibit handling ensuring completion in a timely manner
- Act as the main point of contact internally and externally regarding transcript and media production inquiries
- Assist the Finance team with billing to ensure all chargeable information is accurately and promptly recorded
- Assist the London office with the management of the deposition job calendar, sourcing stenographers, videographers and venues
- Liaise with the San Francisco office to ensure all job tasks are planned and executed flawlessly
- Provide each reporter and videographer with detailed job confirmations and follow up with them after each deposition to ensure the job was taken with highest professional capability
- Coordinate global travel arrangements for reporters and videographers

THE PERSON:

- Bright and engaging with a proactive and flexible attitude
- Professional, courteous and confident
- Excellent communication skills both written and verbal
- Strong project organisation skills
- Willing to work outside of office hours where necessary
- Commitment to delivering a high standard of customer service
- Excellent attention to detail
- Able to work full time, 2pm-10pm
- Highly competent in the use of Microsoft Office
- Knowledge of Adobe Reader, Google Docs & SharePoint          
- Capable of establishing and maintaining professional working relationships               

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EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

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