Sales Executive - Honda Halbeath
The Eastern Western Motor Group, Scotland’s leading, prestige, independent motor retailer is currently recruiting for a Sales Executive for their purpose built, busy Western Honda dealership in Halbeath, Dunfermline.
The main purpose of the role is to identify and develop prospects, working with individual customers to understand their needs and guide them towards the most appropriate product and agree the sale.
•Builds rapport and qualifies their understanding of the customer’s needs
•Carry out telephone prospecting and follow up on marketing activities
•Maintain accurate and up to date customer databases
•Coordinates order and delivery of vehicles with the Sales Administrator
•Achieve monthly sales targets for new, used and demo cars, finance and insurance income
•To follow internal sales procedures, including accurate recording of customer details, appraisal and compiling and maintaining a customer base, as well as ensuring all paperwork is completed on time, legibly and without error
•To look after company vehicles and keep these in pristine condition for demonstration purposes and maintain accurate records of petrol usage for company use.
•To appraise part exchanges taking care to drive the vehicle and establish true mileages, date registered, service history, number of owners and be able to present to the Management an accurate description of the vehicle using appraisal forms.
•To ensure that vehicles are paid for in full before delivery takes place.
•To take an active part in the presentation of the new and used vehicle displays, and promotional materials.
•To maintain an active part in product training and keeping abreast of what is going on in the market place i.e. competitive marques.
•To ensure that FSA Regulations are adhered to at all times
•Assistance with any other task as required
Skills & Experience:
•Excellent communication skills
•Good interpersonal skills and team orientation
•Influence and passion
•Initiative and decision making skills
•Smart and presentable
•Enthusiastic about customer service
In addition we offer a first class employee benefits scheme which includes potential discounts with 1600 retailers, access to staff savings schemes and benefit schemes such as child care vouchers and cycle to work along with excellent discounts on new and used car purchases.