IT Support Engineer

Recruiter
LinkPoint Resources Limited
Location
Vauxhall, London
Salary
25000.0000
Posted
21 Jul 2017
Closes
20 Aug 2017
Contract Type
Permanent
Hours
Full Time

We specialise in the recruitment of high quality candidates in the IT support sector. We have an excellent opportunity for a IT Support Engineer to join a highly successful organisation and is an established MSP that offers a full range of IT Support services for SMEs in London.

IT Support Engineer’s Core Duties

  • Desktop support, configuration and maintenance
  • Phone, remote session and on-site helpdesk support
  • Upgrades, imaging, configuration, backup and endpoint security
  • Keeping accurate records of work completed and collaboration with the team
  • Occasional evening and weekend work may be required out of hours
  • Hardware support and installation

IT Support Engineer’s Key Skills

  • Experience in deploying, configuring and maintaining various Desktop Operating Systems.
  • Diagnostic experience, with the ability to recognise and resolve common issues in desktops, mobile devices, tablets and peripherals.
  • Troubleshooting various standard office productivity software. Such as: Microsoft Office and Office 365
  • Strong communication skills, with the ability to gather information and give clear explanations to clients
  • Previous client-facing field experience, including installation and troubleshooting
  • An understanding of security fundamentals

IT Support Engineer’s NOT essential Skills

  • A working knowledge of network routing, switching and firewalls
  • Experience with the Cisco Meraki suite of products
  • Experience with N-Able or Autotask
  • Administration of Active Directory objects, permissions and group policy
  • A working knowledge of corporate network security and advanced security principles
  • Experience planning and carrying out small/medium sized ICT projects
  • Experience with Windows Server, Microsoft Hyper-V and Azure

Are you enthusiastic about this job? Send us your CV in word format today