Customer Account Representative

Recruiter
Stream
Location
Fareham
Salary
£20000 - £21500/annum
Posted
20 Jul 2017
Closes
19 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
CUSTOMER ACCOUNT REPRESENTATIVE - FAREHAM - PERMANENT- UP TO £21,500K

My Client is a market leading manufacturer of Avionic products for both military and civil applications. Due to expansion they are looking to add a Customer Account Representative to the team based on their Fareham site.

This position will be reporting to the senior sales and Account manager, to support data entry, order processing and other task. Ensuring you are replying to all queries within a timely manner and develop excellent relationship with the customer.

Core responsibilities:
-To perform formal reviews on all incoming Contracts to ensure compliance with the agreed / quoted terms and conditions (over checking colleagues' reviews)
-Ensure that specific agreed requirements have been identified and complied with.
-To manage delivery schedules for customers electronically communicating their product demand.
-To work with designated customers, historical accounts systems, media information and PLC forecast data to understand future requirements and forecast these to the business.
-To load product demand (schedules and orders) in to the company business systems.
-To liaise with other departments to help ensure on-time delivery to customers, advising customers of status and addressing any delivery related enquiries.
-Maintain appropriate databases to enable efficient tracking and status reporting of quotations and Contracts.

Skills:
-Experience of responding to communications from customers in a timely, professional manner
-Experience of providing accurate information as required by the customer.
-Strong presentation skills
-Excellent verbal and written communication skills
-Experience of order processing and accurate order book management
-Strong organisational and time management skills

Commutable from:
Portsmouth, Southampton, Fareham, Winchester, Chichester, Waterlooville, Basingstoke, Alton

Key Words:
Customer Support, Data Entry, Account, Sales, Customer, Delivery, Relationship, Compliance,

For more information or to apply please contact
Jasmine Baker (Apply online only)
(url removed)

STR Limited is acting as an Employment Agency in relation to this vacancy