Supporter Care Manager

Recruiter
Harris Hill Ltd
Location
London, South East England
Salary
33400.0000
Posted
20 Jul 2017
Closes
19 Aug 2017
Sector
Charity
Contract Type
Permanent
Hours
Full Time

A great opportunity for a experienced Supporter Care Manager to join a leading Childrens charity based in central London for a 12 month maternity cover. The charity has a wide supporter base and can offer the successful candidate a solid platform to learn and develop,

The key responsibilities of the role include:

- Manage the Supporter Care Team
- Devise communications strategy
- Develop effective systems and processes
- Responsible for gift aid processes

The key skills required for the role include:

- Demonstrable experience of managing inbound customer services team
- Knowledge of CRM systems
- Knowledge of call handling skills
- Experience of reconciliation and processing of monies