User Experience Researcher - UX Researcher

IF Recruitment Ltd
London, South East England
20 Jul 2017
19 Aug 2017
Contract Type
Full Time

User Experience Researcher

Our client, a global insurance organisation, is is looking to recruit the services of an User Experience Researcher to work within its Digital Product & Design team.

Role Overview

Key reaponsibilites include:

o Plan, execute and communicate studies that reveal the motivations and behaviors of users

o Collaborate with teams across the business to inspire design thinking and customer empathy

o Act as a catalyst for a culture that delivers outstanding experiences for real people, grounded in meaningful evidence

o Plan, execute and communicate user experience research that provides tangible findings and clear calls to action.

o Work with designers, product managers, strategists and developers to prioritize research opportunities in an agile, fast-paced, iterative environment.

Experience / Knowledge:

o Extensive knowledge of usability and user experience research tools and qualitative techniques (e.g. heuristic reviews, benchmarking, card sorts, tree tests, lo-fidelity prototype testing, interviews, field research)

o A strong understanding of relevant technology and digital trends and research experience in multiple digital channels

o A proven track record of delivering research that achieves audacious goals and drives commercial growth

o Exceptional analytical, creative and problem solving skills

o Experience of creating personas, customer journey maps, process flows

o Research experience in both direct to consumer and enterprise or business websites/apps/tools

o Experience of quantitative methods e.g. questionnaire design, behavioral analysis, statistical/analytical concepts

For the right individual, this is a fantastic opportunity. Please forward your CV in the first instance for more information.