User Experience Researcher - UX Researcher

Recruiter
IF Recruitment Ltd
Location
London, South East England
Salary
50000.0000
Posted
20 Jul 2017
Closes
19 Aug 2017
Contract Type
Permanent
Hours
Full Time

User Experience Researcher

Our client, a global insurance organisation, is is looking to recruit the services of an User Experience Researcher to work within its Digital Product & Design team.

Role Overview

Key reaponsibilites include:

o Plan, execute and communicate studies that reveal the motivations and behaviors of users

o Collaborate with teams across the business to inspire design thinking and customer empathy

o Act as a catalyst for a culture that delivers outstanding experiences for real people, grounded in meaningful evidence

o Plan, execute and communicate user experience research that provides tangible findings and clear calls to action.

o Work with designers, product managers, strategists and developers to prioritize research opportunities in an agile, fast-paced, iterative environment.

Experience / Knowledge:

o Extensive knowledge of usability and user experience research tools and qualitative techniques (e.g. heuristic reviews, benchmarking, card sorts, tree tests, lo-fidelity prototype testing, interviews, field research)

o A strong understanding of relevant technology and digital trends and research experience in multiple digital channels

o A proven track record of delivering research that achieves audacious goals and drives commercial growth

o Exceptional analytical, creative and problem solving skills

o Experience of creating personas, customer journey maps, process flows

o Research experience in both direct to consumer and enterprise or business websites/apps/tools

o Experience of quantitative methods e.g. questionnaire design, behavioral analysis, statistical/analytical concepts

For the right individual, this is a fantastic opportunity. Please forward your CV in the first instance for more information.