Service Desk Analyst - 1st / 2nd Line Support - Fun environment

City of London, London
20 Jul 2017
19 Aug 2017
Contract Type
Full Time

An exciting opportunity has opened up for an experienced Service Desk Analyst at one of our top clients in Central London.

Our client is an up and coming finance business with a fantastic reputation. We are now hiring into our central London office for an IT Service Desk Analyst, who can work closely with the company's clientele across the country, with a solid understanding of the business infrastructure, computer incident management and troubleshooting. This is a great opportunity for someone who is interested in a clear career pathway and is looking for some excitement.

Expectations & Requirements:

The IT Service Desk Analyst will utilise their broad IT knowledge ideally including Windows 7, Active Directory 2012, Exchange 2010, Office 365, Lan/Wan/VPN, Citrix, VMware, hardware (printers, PC's, mobile phones) etc.

Any exposure to ITIL processes advantageous.

Strong & proven fault finding / trouble-shooting skills are essential as well as the ability to take ownership of issues & manage them right through to successful resolution; ensuring 100% customer satisfaction.

The IT Service Desk Analyst will also need strong communication skills as they will be liaising with clients & colleagues of all levels from across the whole business, providing a high level of customer service and also, sharing their ideas to add value to the IT Service Desk team too.

Hours are Monday to Friday: 08:00-16:00 with occasional 10:00-18:00.

Base: Central London, SE1. Easy commute from Waterloo, London Bridge & Jubilee Line

Interested? Shortlisting today, please contact Charles Wysock-Wright at 0207-759-7900 or

Huntress does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.