Credit Controller

Parkside Accounting and Finance
Leatherhead, Surrey
20 Jul 2017
19 Aug 2017
Contract Type
Full Time

Parkside are currently looking for a Credit Controller on behalf of a large market leading company based near Leatherhead. This is a great opportunity to join an exciting and expanding organisation.

Responsibilities & Duties

  • Responsible for own portfolio of clients and debt collection
  • Chase outstanding debt via phone and email
  • Maintains accurate and up to date customer details, and account records.
  • Works with a minimum of supervision on collection of overdue accounts.
  • Has regular customer contact by telephone and email. Spending a minimum of 2 hours each day making outbound customer calls to collect outstanding due debt. Target of 50 calls per week.
  • Uses initiative and imagination to achieve targeted results, while promoting customer goodwill.
  • Make adjustments, handles queries and resolves problems within company guidelines and policy.
  • Works under direction of and reports to the Credit Control Manager.
  • Handles disputed bills and negotiate resolutions, bringing any important matters to the attention of the Credit Control Manager.
  • Respond promptly and completely to both external and internal customers and queries.
  • Undertake account reconciliations, and resolve all queries diligently.
  • Use best endeavours to meet cash targets set by the Credit Control Manager.
  • Prepare ad-hoc reporting as and when required.
  • Other duties as delegated from time to time by the Credit Control Manager or Finance Controller.

Key Attributes

  • Be confident on the telephone and have a good telephone manner
  • Ability to prioritise workloads and work well under pressure.
  • Excellent communication skills.
  • Ability to work to tight deadlines.
  • Excellent attention to detail.
  • Positive, pro-active, can-do attitude.
  • Proven analytical, technical and problem-solving skills.
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.Parkside Recruitment is an Equal Opportunities Employer.