Application Support Specialist - Global Technology Thought Leader - £25,000 - £30,000 + 10% bonus

Skills Alliance Limited
City Of London, London
20 Jul 2017
19 Aug 2017
Contract Type
Full Time

Application Support Specialist - Global Technology Thought Leader - £25,000 - £30,000 + 10% bonus

I am currently working with a global technology business based in Central London Due to the continued success of their self-developed application they have an urgent requirement to continue the growth of their Application Support team. This global technology business are thought leaders within their industry so offer the successful candidate the opportunity to work hands on with the newest technology on the market.

The main duties are as follows:

  • Provide 2nd line Support Monday through Friday, covering the hours of 9am - 5:30pm (these hours may change as the needs of the business dictate).
  • Maintain a high degree of customer service for all support queries
  • Ensure work is completed in line with KPI targets and defines SLAs
  • Liaise with 3rd party support and vendor companies as needed.
  • Provide timely reports on the status of project work.

Pre-requisites and experience:

  • Software engineering background
  • Familiar with IDEs (integrated development environments)
  • Understanding of Java or PHP on the server
  • Has created apps which use Restful APIs
  • Has written some Java, Python, PHP, .NET
  • Familiar with testing and debugging of apps
  • Understands client-server technology
  • Understands IP / HTTP requests and responses

If you are a support professional with exposure to application development who is looking to work with one of the most highly regarded applications on the market, then this could be the role for you.

The company are looking to move quickly on this role and we have already had substantial interest in the position due to the reputation of our client.

If you are interested please click apply.