Trainee Claims Advisor

TIME Appointments Ltd
Colchester, Essex
20 Jul 2017
19 Aug 2017
Contract Type
Full Time

Are you looking for a way to get a foot in the door within the Insurance sector without working in a call centre?

Look no further, Time Appointments are working with a fantastic commercial business in Colchester who are looking to train up a Claims Advisor. This is an excellent opportunity to work for a business that offers great progression from Trainee to Claims Advisor to Senior level, you will always be looking forward to the next step.

Key Duties & Responsibilities:

  • Reviewing new claims received and ascertaining whether they satisfy policy conditions and therefore warrant support under the insurance
  • Sending a letter of declinature when claims not covered within specified timescales
  • Preparing and issuing appropriate new claims letters/forms and statements to the client and or solicitors within specified timescales
  • Reviewing responses from solicitors and negotiating terms of instruction under supervision
  • Sending out claims forms
  • Handling and responding to inbound post within specified timescales
  • Handling inbound telephone calls and responding appropriately and in a courteous and efficient manner

Skills & Experience Required:


  • Excellent verbal and written communication
  • Excellent organisational and time keeping skills
  • Confidence to own tasks without supervision
  • Experience of using all Microsoft Office programs
  • Keen to develop a career in an insurance environment
  • Minimum of 5 GCSE’s (or equivalent) at A-C grades including English and Maths


  • Degree Educated
  • Minimum of grade B in English GCSE (or equivalent)

For further detail on this and other roles please make sure you visit our web-site now or call our team to discuss career opportunities available.