Presentations Services: Team Leader
Presentations Services: Team Leader
£35,000 - £39,000 doe + company benefits
Permanent, Full Time
Hours: Monday to Friday 0900 to 1730
Are you highly Client focused with a drive to achieve the highest standards? Are you an effective communicator with excellent planning and organisational skills? Do you have extensive Presentations Management experience within an Invenstment Banking environment?
Williams Lea Tag is a leading provider of marketing and communications supply chain services business with a large, high profile client base. We help organisations transform business processes and realise the potential of their brands. Our solutions combine reengineered processes, leading technologies, and highly experience collaborative teams. As part of the Deutsche Post DHL Group, our financial strength and global reach enables us to deliver these solutions anywhere in the world and we are looking to hire an experienced Presentations Team Leader to join one of our prestigious financial clients in London.
Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for!
Reporting to the off-site Account Manager, the Team Leader’s time will be divided between operational and administrative responsibilities. As well working quickly and accurately to produce presentations and provide technical support to the client base using native MS Office and Adobe Creative Cloud, the Team Leader assumes responsibility for the efficient operation and output of the team.
As the Team Leader you will be the first point of contact for all the clients, maintain clients’ perception of Williams Lea Tag as an industry leader by providing expert knowledge and advice. You will respond to, and seek out, customer feedback, using this effectively to enhance the service and foster relationships with key clients and users.
You will demonstrate the use of strong interpersonal skills to lead a team of 5 FTE across a number of shift patterns, plus working alongside peers in other global regions. You will build, retain, and develop a highly skilled and motivated team and encourage internal progressions and succession planning. You will coach and manage the performance of all direct reports and other team members as appropriate.
As the Team Leader you will produce high quality presentation materials in an accurate and timely manner, ensuring adherence to the client brand and Style Manual where applicable. You are to effectively use the management information and tracking system - Symphony, and provide expert level of technical support to the Presentations Service’s clients.
You will exercise appropriate levels of control to manage costs and spend in line with departmental budgets, produce accurate and timely reporting for internal use, the client, and for Williams Lea Tag, and ensure that all essential administrative processes are completed accurately and to schedule.
In addition to the minimum requirements of strong written English and proofing skills, possession of a critical eye for accuracy and attention to detail, and the ability to work under pressure to tight deadlines, the Team Leader will be expected to demonstrate the following key competencies:
- Client Focus: providing an excellent service through personal commitment to the client and the business. Builds effective relationships based on trust, flexibility, professional approach.
- Drive and Enthusiasm: working with energy and enthusiasm, determination to achieve results and put in extra effort when required.
- Personal Development and Team Development: taking responsibility for own development, seeking out and acting on feedback on own performance and willing to share knowledge and experience with others.
- Judgement: making logical decisions based on consideration of all relevant information and alternatives.
- Effective Communication: is clear and concise in both spoken and written communication, asking relevant questions and ensuring all important information is understood.
- Quality and Operational Performance: demonstrating a concern for quality, checking own work thoroughly to ensure it is delivered right first time.
In return the Presentations Team Leader will receive a salary of up to £39,000 plus company benefits which includes Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Childcare Vouchers, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers, and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer who is part of Deutsche Post DHL Group; and dedicated to offering each and every employee, challenging, and rewarding career with future career development prospects.
Williams Lea Tag positively encourages applications from suitable qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Please Note: Due to high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in two weeks please consider your application unsuccessful.