Head of Client Services for Vibrant Creative Agency in Shoreditch
Award winning multi-disciplinary design agency specialising in retail and FMCG projects are seeking the best Client Services Lead to join their friendly, collaborative and growing team.
This is a busy role and integral to this agency. You will manage a team of Account Managers, be the key coordinator across overseeing many large global accounts, along with exciting one-off projects, so thriving under pressure is a must. The role offers high levels of responsibility; you must be, resourceful and solution focused with account handling skills and a strong financial and commercial abilities. All successful applicants will have expertise across brand identity, retail campaigns, customer activations and 3D environments.
Head of Client Services will be responsible for team development (including training) and motivation ensuring teams are supported and set up for excellent delivery against targets. You will act as primary point of contact for senior clients and oversee forecasting across all clients ensuring high levels of accuracy. You will proactively seek out new revenue and support the partners/input into business development.
Key skills include, strong financial management, expert people management and development skills and brilliant communication skills.
Experience working in the drinks category is beneficial but not essential, however a strong understanding of the retail environment is a must.
Are you ready to start anew?