E-mail Administrator

Expiring today

Recruiter
The Future Works
Location
Coventry, West Midlands
Salary
15500.0000
Posted
20 Jul 2017
Closes
19 Aug 2017
Contract Type
Permanent
Hours
Full Time
Our client provides IT Help desk support to a range of blue chip/high profile companies and due to winning new contracts recently currently has an Email Administrator opportunity for individuals available to commence asap on a temporary basis, with excellent prospects of securing permanent roles based on performance.

Role:

The Service Desk is the initial point of contact for clients reporting system faults and therefore works within set service levels for the highest level of customer service, ensuring and efficient and effective resolution of faults.

Responsibilities Include:

- Handling incoming emails and and logging all fault information on to system
- Updating customer on status of incidents and acting closures as appropriate
- Logging calls with 3rd parties where required

Requirements:
- Excellent written and communication skills
- Good level of education ie min 3 GCSE's and studied an IT related qualification/or ie completed an IT apprenticeship/or a strong interest in IT
- Interested in developing a career in IT
- Customer Service experience an advantage

If you are interested in this role, please apply asap and applications are being reviewed within 48 business hours. If you have not received a reply within this time frame, please assume your application has not been successful on this occasion due to the criteria as above.