Sales Support Administratr

Big Fish Little Fish
£17500 - £18500/annum pension, progression and more
19 Jul 2017
18 Aug 2017
Contract Type
Full Time
Our client is a market leader in what they provide, so we are keen to recruit an outstanding administrator to support their growing and busy team.

This role is to provide administrative support to the field sales team, including preparing and following up quotations, maintaining the CRM system, and phone contact with customers, to contribute to maximising order income.
Basic outline of Sales Support Administrator responsibilities
• Answers phone calls from customers and deal with problems as they arise
• Takes sales information and put it into an easily readable format
• Follows up with customers to make sure that they are satisfied with a product or quotation making sure all details are correct and followed through as far as are able to do.
• Communicate all aspects of follow up that the sales team needs to do
• First contact for new business enquires and liaise with appropriate sale representative within 24 hrs
• Support sales representatives are on track with sales targets.
• Provide any necessary data or reports to the sales team
• Arrange appointments for sales team where necessary
• Acknowledge customers by responding to emails, texts, and phone calls
• Updates all contact information for clients, sales, leads and quotations on gold vision (CRM)
• Deal with any customer complaints and resolves the issue as necessary following company procedures
• Track where samples have been placed. Record information on where products are out on trial and feedback on product trials.
• Analysis where quotations have been won or lost. Feedback to management
• Any necessary administrative work including filing reports or presenting sales team with necessary documents and taking the minutes of sales meetings
• Report to line manager

This role will suit some-one who has experience from supporting a sales team, and who can confidently work on CRM systems and keep up to figures and quotes. This person needs to be organised and able to work to deadlines.

Our client is based in Rotherham, offering easy access in and around, along with offering free parking and luxury offices.

Please apply where a member of our teams will call to discuss in more depth