Support Co-ordinator (Travel / GDS / Software)

Interaction Recruitment
Hale, Greater Manchester
£20000 - £25000/annum
19 Jul 2017
18 Aug 2017
Contract Type
Full Time
Support Co-ordinator (Travel / GDS / Software)

Hale, Cheshire

Upto £25,000 + benefits

Our client, one of the UK’s leading international travel companies is looking to recruit an experienced Support Co-ordinator for their team based in Hale. The Support Co-ordinator will have worked with major GDS’s by replicating repetitive manual processes through our client’s automation tools. This role will be focused on improving current scripts for customers and working on new scripts that will interface with customer’s mobile app.

The right candidate will have a keen eye for proactive approaches to increasing travel agency efficiency and data richness is crucial. Sample projects include scripting workflows that incorporate 3rd party API functionality, creating unified scripts that span across multiple agencies, proactively working with travel managers to generate scripts for repetitive workflows.

Essential skills and experience:

Experience scripting on Sabre, Amadeus, or Travelport systems.

* Understanding of travel agency workflows and business processes.
Knowledge of emerging technologies that scripting can integrate to or mimic.

Great communication between cross-functional teams; software development, implementation teams, product managers, account management, sales.

Work with the customer Services team to deliver our quality control and auto-ticketing products to the customer base.

Build and deliver work to specification and within deadlines agreed with the development manager.

Use own creativity to enhance and improve existing products and services.

Software delivered on time and to specification.

Low Testing iterations.

Progression and advancement of personal skills.

Application of skills outside the original role - for example developing skills in the web back end to support skills in the front end.

In return our client offer a relaxed and friendly working environment, very competitive salary and excellent company benefits.

If you are looking for a fantastic opportunity with a market leading company then please send your CV to and I will then give you a call to discuss in more detail