Credit Controller

£25000 - £30000/annum
19 Jul 2017
18 Aug 2017
Contract Type
Full Time
Parkside are currently looking for a Credit Controller on behalf of a large market leading company based near Leatherhead. This is a great opportunity to join an exciting and expanding organisation.

Responsibilities & Duties

* Responsible for own portfolio of clients and debt collection
* Chase outstanding debt via phone and email
* Maintains accurate and up to date customer details, and account records.
* Works with a minimum of supervision on collection of overdue accounts.
* Has regular customer contact by telephone and email. Spending a minimum of 2 hours each day making outbound customer calls to collect outstanding due debt. Target of 50 calls per week.
* Uses initiative and imagination to achieve targeted results, while promoting customer goodwill.
* Make adjustments, handles queries and resolves problems within company guidelines and policy.
* Works under direction of and reports to the Credit Control Manager.
* Handles disputed bills and negotiate resolutions, bringing any important matters to the attention of the Credit Control Manager.
* Respond promptly and completely to both external and internal customers and queries.
* Undertake account reconciliations, and resolve all queries diligently.
* Use best endeavours to meet cash targets set by the Credit Control Manager.
* Prepare ad-hoc reporting as and when required.
* Other duties as delegated from time to time by the Credit Control Manager or Finance Controller.

Key Attributes

* Be confident on the telephone and have a good telephone manner
* Ability to prioritise workloads and work well under pressure.
* Excellent communication skills.
* Ability to work to tight deadlines.
* Excellent attention to detail.
* Positive, pro-active, can-do attitude.
* Proven analytical, technical and problem-solving skills.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer