IT Support Centre Call Logger

Recruiter
Brampton Recruitment Ltd
Location
Stoke on Trent
Salary
£16262/annum
Posted
19 Jul 2017
Closes
18 Aug 2017
Contract Type
Interim
Hours
Full Time
Job Title: IT Support Centre Call Logger

Job Description:

Our client is seeking a candidate to join a busy and vibrant IT service department as a call logger.

This role will involve taking initial calls coming into the department from customers and internal staff and logging queries or issues on the system which are then allocated to the IT Support team.

Both customer queries around the use of software and internal queries regarding IT support will be of a technical nature therefore candidates will be required to have a general interest in IT or the ability to take on technical knowledge.

Candidate Requirements:

* Strong customer service skills
* Accurate and proven data input skills
* Would suit someone with an interest in IT

Hours: Monday to Friday, 9:00am - 5:00pm

Salary: £16, 262 pa