Operations Support Manager

Recruiter
Woodrow Mercer Group
Location
Rotherham
Salary
£50000 - £55000/annum
Posted
19 Jul 2017
Closes
18 Aug 2017
Sector
Healthcare
Contract Type
Permanent
Hours
Full Time
Responsibilities will include:

* To support the operations manager in daily operational running of the businesses and quality
* To carry out quality monitoring visits to the services
* To overview compliance actions and support managers to reach the required standard
* To work with new managers through the company induction
* To support services who do not have a registered manager
* To deputise in the operation managers absence
* To support registered managers with marketing and building relationships with commissioning teams

* Person specification, you will have:
* At least 1 year to 18 months experience working at Care Home Manager level, or be able to demonstrate external experience relevant to the position
* Current PIN
* Good sound knowledge of financial and quality KPI's & SLA's
* Excellent communication skills with all levels of staff and stakeholders
* Experience of dealing with investigations, disciplinary and appeal processes successfully
* Good organization skills, be flexible and self-driven to achieve