Field Service Engineer

£27500 - £32500/annum
19 Jul 2017
18 Aug 2017
Contract Type
Full Time
Field Service Engineer

Would you like to join a leading telematics company, who works with transport operators and vehicle manufacturers throughout the world?

How about joining an organisation whose clients include industry giants such as Tesco, JCB and Eddie Stobarts?

Experts in mobile asset and resource optimisation, our mission is to empower our customers to reduce their costs and environmental impact, by maximising the efficiency of their transportation operations.

This is an exciting time to join an expanding team and company as Field Engineer in Warrington, in this role you will offer support to Microlise customers on their portfolio products, primarily for fleet tracking solutions, but also warehouse equipment.

Reporting to the Hardware Services Manager, the successful candidates main responsibilities will be to:

• Be able to quickly build rapport with customers and represent Microlise to a high standard
• Diagnose faults, repair faulty equipment and carry out maintenance works
• Work on both planned and emergency appointments
• Reduction in the backlog of returning equipment

Essential Requirements:

• Proven experience within an electronics environment and a good all round technical capability and problem solving experience
• Experience of being part of a support team in a managed service environment
• Able to juggle priorities to meet deadlines without cutting corners
• Follow up on and take responsibility for unresolved issues and escalations
• Technical understanding of Vehicle Tracking technologies and solutions
• Experience of working with Microsoft SQL
Additional Information

• Qualified to HNC Level and/or a proven experience on the vehicle tracking equipment, installation and maintenance
• Aptitude and ability, both physically and mentally, to work in a variety of environments, including confined spaces, heights and outdoors
• Have a valid driving license for travelling within the UK
Why Microlise?
• 47 in the Sunday Times HSBC International Track 200 league table, Sunday Times top 100 Profit Track, Megabuyte Top 50 2016, Ernest & Young Entrepreneur of the year finals
• Great family feel environment
• Great little extras, Easter eggs, yearly BBQ and annual awards!
• Tickets to the British Superbikes
• 25% off at Raleigh
• Excellent pension scheme offering 3% contribution
• Up to 29 days holiday with the bank holidays on top!
• Vitality Health Insurance and Rewards (a free Starbucks every week!)
• Childcare vouchers
• Free parking, tea, coffee and daily fruit

Interested in the role? Great, we look forward to your application!

Just to let you know, telephone interviews will take place while the advert is live, face to face interviews will take place on 14.08.17

Agencies – No agency support is required, please do not send speculative CV’s