Service Operations Manager

Richmond Associates
NW London
£45000 - £50000/annum + Car / Car Allowance + Bonus
19 Jul 2017
18 Aug 2017
Contract Type
Full Time
Service Operations Manager

My client are currently looking for a new Service Operations Manager to join their AC & Chiller business. They are an independent air conditioning business, who work with all the major AC brands and cover contracts across London & South East.

As a result of some internal movement this Ops Manager position has become available, to be an important part of an established service team.

The work will mainly be based from there office in NW London as well as some need to travel to meet clients in London,

The Operations Manager responsible for the following –

Managing engineers (around 10+)
Planning & programming engineer workloads
Planning site visits
Small quotations for remedial repairs
Taking calls from engineers & clients
Overcoming / problem solving any customer queries
Responding to correspondents
Client / customer management
Customer site visits
Site surveys for small installations & new maintenance contracts
General business development / business promotion

Manager Personal Specification –

Experience from within the Air Conditioning & Chiller sector (ideally Good technical knowledge)
Strong communicator (Verbal & Written)
IT literate
Team player
Friendly and able to integrate with others
Professional manner

Qualifications –

City & Guilds or NVQ in Air Conditioning & Refrigeration
Industry related product courses
Managerial related courses
CSCS Skills Card
UK driving licence

Salary –
Negotiable depending on someone’s industry background & suitability, but the client are looking to pay around the £40 - 50K mark, with an additional package.

Great Company with huge prospects