Retinue Solutions
£22000/annum Excellent Benefits
19 Jul 2017
18 Aug 2017
Contract Type
Full Time
We have an exciting opportunity for a Concierge to join our team based at our flagship development in Stratford, East London.

This vital role will see you act as a key point of contact for our residents, providing exceptional customer service and assistance. We are keen for someone who adores interacting with people and thrives on providing excellence.

Reporting to the Concierge Team Leader, this is an opportunity to work within Genesis' flagship development - Stratford Halo. This is a landmark development; including a 43 storey central tower containing a variety of privately owned, shared ownership and rented homes. The role will involve being the initial point of contact for residents, providing excellent customer service and resolving issues relating to the property.

We are looking for someone who has experience of working on the front desk of a large commercial or residential development however similar backgrounds will be considered. The main factor will be that you have a passion for providing high levels of customer service. The scheme provides a 24 hour, 7 days a week service and you will need to have the flexibility to work night shifts and weekends (on a monthly rota basis). The total number of hours for this post will be 35 hours per week (five shifts per week).

Genesis is proud of the homes we build, the creative and inclusive services we provide and the places we create with our residents. We are also proud of the diversity of people within our business. We know that standing still is not an option and remain ambitious about our future plans. At Genesis we will give you the opportunity to make a difference, enhance your career and seize the benefits that come from working for a modern progressive organisation. We provide creative & inclusive services for residents delivered by a talented diverse workforce.

In return you will be offered an attractive package including a competitive salary, full training and development opportunities, as well as 26 days holiday. You are also entitled to a contributory pension scheme that is in place.

The deadline for applying will be Monday, 31st July 2017. You can apply on the Genesis website and submit your CV and a Supporting Statement that outlines your suitability for the role.
Please use the attached role profile to guide your statement. We look forward to hearing from you.

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer.
Retinue Solutions is acting as an Employment Business in relation to this vacancy