Independent Living Adviser (Appointeeships)

Penderels Trust
Whitley, Coventry
19 Jul 2017
18 Aug 2017
Public Sector
Contract Type
Full Time
We are looking for someone to provide advice and information to all individuals receiving an Appointeeship. This is a varied role that is based at our head office in Coventry and will involve travel throughout Coventry and Warwickshire.

About Us
Penderels Trust is a not-for-profit organisation that provides advice and guidance to people with disabilities and healthcare needs living independently.

The Role
37 hours per week
Monday to Friday (8:30am to 5:00pm)
£20,456 per annum

As an Independent Living Adviser, your main duties will include:
• Acting as an appointee for a caseload of individuals to ensure all financial arrangements are properly documented and managed within Penderels Trust guidelines
• Ensuring Appointeeships are managed in a person centred approach that promotes the independence of the individual
• Ensuring that systems are in place for each individual receiving an Appointeeship and to ensure that they are safeguarded from fraud and financial abuse
• Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships including change of circumstances and to do this without unnecessary delay resulting in over/underpayments
• To organise and attend meetings and/or reviews with customers, colleagues and local authority staff where necessary including initial visits to new Appointeeships
• To keep up to date with changes to legislation relating to Appointeeships
• Entering and maintaining information on a central database relating to all individuals receiving an Appointeeship

Skills, Experience and Qualification
We are looking for someone with the following attributes:
• Experience of working with vulnerable people
• Experience of providing information or advice to others or within a customer service environment
• Ability to communicate clearly both verbally and in writing adapting your style to suit the audience
• Ability to manage diary and workload effectively
• Current driving licence and unrestricted use of vehicle
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
• Ability to produce letters and other documents to a high standard
• Ability to input and maintain accurate data records
• Excellent telephone manner
• Able to work as part of a team and on own initiative
• Be flexible and able to work to deadlines
• Hold minimum GCSE Grade 'C' or equivalent in English and Maths

This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.

All applications must be returned by Monday 31st July 2017

Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled people who meet the job specification