Infrastructure Team Leader

CPS Group (UK) Limited
£40000 - £50000/annum Bonus, Pension, Benefits
19 Jul 2017
17 Aug 2017
Contract Type
Full Time
Role: Infrastructure Team Leader
Location: Cardiff
Salary: £up to 50,000 + Bonus + Benefits

Due to continued growth an exciting opportunity is available for a hands-on Infrastructure Team Leader to lead a team of technical IT staff which has responsibility for the design, confidentiality, integrity, availability and maintenance of my client's services, applications and information.

You will gain the opportunity to work in an innovative, dynamic and fast growing organisation, participating in the IT Infrastructure and Operations department managing a team of 6 Infrastructure Engineers designing and administering the day-to-day technology operations, managing enterprise projects, coordinating BAU changes and troubleshooting escalated Service Desk incidents. You will lead a team focused on administration, security, operational support and the management and deployment of systems and services onto our infrastructure platforms.

You should be highly motivated and enthusiastic about working in a fast paced and constantly changing environment, possessing an ability to innovate solutions for the benefit of the organisation as a whole.

Main duties and responsibilities:

To lead the Infrastructure team and providing guidance on how to improve processes and services as necessary.
Manage a team supporting and administering the Windows and UNIX/Linux infrastructure (Windows Server 2008/2012, RedHat 7, Solaris), VMware, SAN, Avaya and Cisco platforms.
Ensure that the IT infrastructure is maintained and is kept up to date, utilising new technologies where possible
Provide in depth technical support for complex projects and operational processes as required, ensuring the productivity and effectiveness of the company's technology.
Manage and Deliver Enterprise projects, ensuring investment is maximised
Design and implementation of enhancements and new services.
Liaising with hardware and system suppliers.
Engage in regular scheduled maintenance activities.
Implementation and testing of disaster recovery plans, engaging in regular exercises.
Maintain effective vendor management relations and documentation.
Provide 24x7 on-call support escalation
The position will require occasional out of hour implementation work.

Skills/attributes required:

Minimum of 3 years' experience managing an enterprise Infrastructure Team
Proven experience managing an infrastructure with multiple technologies
Have a thorough understanding across all areas of IT infrastructure including Windows Server, UNIX/Linux Server, Exchange, Active Directory, Virtualisation, IT Security, Network/Firewalls, SANs.
A working knowledge of SANs.
Experience supporting and maintaining VMware vSphere.
A good understanding of Cisco Networks (switches, firewalls, WiFi and VPN), network protocols and performance management.
Desire to take ownership for products and deliver exceptional service and stability to expand the business
Willingness to learn and work as part of a diverse skillset team
Strong analytical and problem solving skills, responsiveness and creativity, flexibility, ability to plan and organize
Excellent collaboration and customer service skills
Ability to operate independently in a dynamic environment with multifunctional teams
Willingness to support operations and handle on-call duties as needed
Ability to work flexibly when required.
Experience working in an ITIL environment and an understanding of key ITIL Service Management Areas (ITIL Foundation certification)

For further information and to receive a full role profile, please send in an up to date copy of your CV with your application or contact James Chau on (Apply online only) or

CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy