IVA Lead Generator- Stockport

Staff Oldham
£16000 - £30000/annum 16-18k 30k OTE
19 Jul 2017
17 Aug 2017
Contract Type
Full Time
IVA Lead Generator- Stockport
Salary 16-18k basic , plus realistic OTE of £30k per annum
Weekly incentives, free parking, plus holidays.
Hours : Monday- Thursday 10:00am -7:00pm
Friday: 9am- 2.30pm
Working 1 Saturday in 3 followed by a 3 day weekend the week after

My Client a leading name within the IVA industry is expanding and looking to recruit a lead generator to join their vibrant team. You will enjoy working in a fun, target driven fast paced environment. Leads are warm and you will be responding to inbound and outbound calls.

Duties to Include:

• Engaging with clients who have contacted the company in a fast and efficient manner
• Achieving specific sales targets and maximizing sale opportunities on each and every call
• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators
• Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their need
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
• Be able to convert a call into a case to be completed by the IVA Advisors

You should:
• Have an excellent telephone manner
• Be able to work under pressure
• Enjoy exceeding targets
• Good administration skills
• Strong computer navigation skills and PC Knowledge
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner