Review Teams Advisor (FCA

Recruiter
Cordant People
Location
Sale
Salary
£18000 - £22000/annum
Posted
18 Jul 2017
Closes
17 Aug 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
My client, based in Trafford (Greater Manchester) i seeking 9x Review/Loans advisor to join their fast paced customer care team on a PERMANENT?FULL TIME BASIS.

You will be responsible for contacting existing customers to review their financial circumstances and discuss suitable debt solutions based on their individual needs. This is a telephone based role, although you will be required to communicate to some customers by other contact channels. NO SALES!!

Duties will include:

* Establish customers personal circumstances and discuss all available debt solutions
* Establish an extensive Income and Expenditure outcome using internal systems
* Review changes to circumstances that impact payment plans and solutions
* Resolve all queries from customers
* Adhere to all company policies, procedures and business ethics
* Meet company standards and values
* Interact and cooperate with all company employees
* Ability to identify customers who require additional support and to signpost to our internal Specialist Support Unit when necessary

CP2

Cordant is acting as an Employment Agency in relation to this vacancy