Dementia Support Worker

Alzheimer’s Society
18 Jul 2017
17 Aug 2017
Contract Type
Full Time
Reference number: VAC14079 
Area role covers: Newry and surrounding area. 
Contract type: Fixed Term - 9 months (Maternity Cover) 

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia. 

About the role 
The successful candidate will provide support to people with dementia and their carers helping to identify their needs and to access services. You will help people maintain their independence, improving their sense of well-being, putting them in more control of their lives. 

You will manage referrals and maintain and manage a caseload of clients who have dementia or are affected by dementia in Newry and surrounding area. Information and support may be by phone, email, letter, or face to face, at the client`s home or other appropriate locations. When appropriate, you will signpost clients to a choice of suitable sources of help and will maintain accurate, up to date client support plans and client contact records. 

The successful candidate will assist in raising public awareness about dementia and the way it affects families and individuals, and participate in local events such as conferences. You will seek and record client feedback to understand whether needs are being met, and to plan any necessary adjustments. You will work as part of a team, providing cover for colleagues at services at agreed times or in unforeseen circumstances, as appropriate which can sometimes mean occasional evening or weekend working. 

It is imperative to comply with the data protection regulations, ensuring that information on clients remains confidential and to work in a manner that facilitates inclusion, particularly of people with dementia. 

About you 
The Alzheimer`s Society Dementia Support service involves dedicated members of staff providing information and guidance to people with dementia or their Carers and wider family or friends. While also helping people understand dementia, cope with day to day living and preparing for the future. 

As a Dementia Support Worker you will provide training, help, support and guidance to Carers; helping to maintain their independence, improving their sense of well-being, and putting them more control of their lives. 

You will offer support and guidance to your clients in a variety of ways, face to face, by phone, letter or email. You will also assist service users to access other services, providing signposting and referrals. 

We are looking for an individual who possess NVQ level 3 (or equivalent) with an understanding of dementia and the needs of those living with dementia and their Carers. Your ability to assess client needs along with the understanding of the need for client confidentially is essential to providing a high quality service. To be successful in this role you will have excellent non-judgmental communication skills as well as strong organisational and time management skills. 

An ability to travel independently around the area is essential for this post. Experience of working with volunteers will be an advantage. A satisfactory disclosure from Access NI will be required before an offer of employment can be confirmed. 

Alzheimer Society is committed to equal opportunities