SALES ASSOCIATELUXURY FASHION HOUSEONCE IN A LIFE TIME

Recruiter
Elite
Location
London, South East England
Salary
20000.0000
Posted
17 Jul 2017
Closes
16 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Influential, innovative and progressive, this brand is reinventing a wholly modern approach to fashion. Under the new vision of creative director, the Fashion House has redefined luxury for the 21st century, further reinforcing its position as one of the world's most desirable fashion houses. Eclectic, contemporary, romantic- the products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.

JOB DESCRIPTION
To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as an "ambassador" the philosophy and the culture of the Brand.

Key Accountabilities
- Serve customers accordingly with a Luxury selling ceremony
- Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as the brand history and heritage
- Guarantee cross and up-selling for all product categories
- Discuss with clients and give advices on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
- Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
- Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
- Ensure the achievement of individual and Store goals, enhancing and developing the business
- Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
- Contribute to manage the visual display of the products in accordance with visual standards
- Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
- Ensure the products replenishment and physical inventory of merchandise
- Follow Company grooming, accordingly with the brands luxury standards and policies

PROFILE
Key Requirements
- Proven experience in a similar role within fashion retail companies
- Proven ability to drive and exceed individual and store result
- Deep passion for fashion and luxury
- Excellent commercial awareness and customers attitude
- High flexibility and ability to adapt to different customers
- Team-player mentality
- Strong communication skills
- Ability to work in a fast moving and dynamic environment
- Luxury product knowledge
- Fluent in English

If interested please send both your CV and an up to date head shot to