Carlisle, Cumbria
17 Jul 2017
16 Aug 2017
Contract Type
Full Time

General Manager - High Profile Operation - Job Summary

We are recruiting an exciting management opportunity within a nationally renowned venue. If you are commercially astute manager who has a passion for managing large multifaceted operations and driving business forward then this could be the role for you!

The ideal candidate must have a proven track record of managing large operations and driving the business forward to the next level of commercial success. You will need to have passion and enthusiasm as well as the ability to manage a large team through the various heads of department.

General Manager - High Profile Operation - Role Responsibility

In the role of General Manager your remit will be to manage all aspects of catering, restaurant, corporate, hospitality, conference & events, etc throughout the venue. As an experienced General Manager you will be accountable for driving sales, profit, standards and world class service by leading and inspiring your team.

In summary you will need to:

  • Managing client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to
  • Driving the service and support to exceed our client's and our customers' expectations
  • Planning and implementing plans to achieve strategic growth of the operation and overall contract delivery
  • Coaching, developing and leading a team to provide exceptional service to the clients
  • Driving service excellence thereby exceeding customer expectations/requirements and enhancing the customer journey
  • Deliver the profit for the business through leading and supporting your team in delivery of their financial targets

General Manager - High Profile Operation - The Ideal Candidate

  • Management experience within Sport and Leisure or similar background ideal
  • The ability to build and lead an effective team
  • Standards and quality driven management style
  • Results orientated and motivated to achieve measurable results
  • Sound knowledge of Hygiene, Health and Safety
  • Proven experience in a similar hospitality or commercial multi outlet or multisite role
  • Have excellent interpersonal, communication and organisational skills
  • Be self-motivated and show the ability to work in a pressurised commercial, customer facing environment
  • Standards and quality driven management style
  • Motivated by a passion for quality and great service delivery
  • Computer literacy
  • Financial and commercial acumen

Detail2Leisure is acting as an employment agency. We are the chosen recruitment partner for many of the UKs leading Leisure & Hospitality Organisations.