Travel Sales Consultant

Recruiter
Hays Specialist Recruitment Limited
Location
Newcastle Upon Tyne, Tyne And Wear
Salary
14625.0000
Posted
17 Jul 2017
Closes
16 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Travel Sales Consultant with Excellent Commission Opportunities

Your new company
A highly successful national travel agency

Your new role

The role will focus on selling a range of products to all holiday destinations, over the telephone, providing expert advice, offering exceptional service to all customers and achieving targets and KPI's.

Key Responsibilities

  • To sell and book holidays from telephone and email enquiries and establishing the customers travel needs to provide the right product and destination
  • Deliver exceptional customer service through genuine relationship management and a desire to exceed customer needs

· Maximise all sales opportunities through, switch selling, up-selling and offering holiday extras

  • Provide expert travel advice on all product and destinations
  • Follow up all sales opportunities by call backs to customers
  • Capture and record required client information ·
  • Achieve all monthly key KPI's and targets, including conversion, volume and margins
  • Support all promotional & marketing activities ·
  • Extend product and destination knowledge through supplier training and own research



What you'll need to succeed

  • Outstanding product and supplier knowledge, with at least 1 years recent experience of selling holidays to all destinations
  • Demonstrable record of achieving KPI's and targets, with the ability to sell confidently and turn enquiries into sales
  • Exceptional customer services skills with experience of working in a customer focused environment
  • Ability to switch sell and promote and sell holiday extras
  • Excellent telephone manner and the ability to sell over the telephone
  • Excellent communication and listening skills with the ability to anticipate customers' needs
  • Excellent attention to detail
  • Ability to use Microsoft packages - e.g. Word and Outlook
  • A genuine desire to achieve results, both personally and as part of a successful team



What you'll get in return
The chance to earn commission at a rate of 25% which is high compared to competitors
Generous discounts on your own travel

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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