GROUP WIDE SENIOR AFTERSALES ADVISOR - MOTOR

Recruiter
Prima Ardelle - CRAWLEY
Location
Eastbourne, East Sussex
Salary
25000.0000
Posted
17 Jul 2017
Closes
16 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

ARE YOU AN EXPERIENCED SENIOR SERVICE ADVISOR LOOKING TO TAKE THE NEXT STEP?

EXCITING OPPORTUNITY TO OPERATE ACROSS MULTIPLE SITES IN SUSSEX

COMPETITIVE BASIC WIT O.T.E UP TO £30,000!

My client, is looking for someone with a strong and proven successful background in a franchise dealer aftersales department. The successful candidate must be able to work to tight timelines and able to priortise their workload. This is a role that is Group Wide, and therefore requires travel to a number of dealerships across the South Coast of Sussex.

Key responsibilities -

  • Greeting and liasing with customers in a courteous manner, maintaining the highest levels of customer service
  • Inform the Aftersales Controller of any situation where a customer’s concern is likely to result in dissatisfaction
  • Ensure customers are kept informed at all times and provide them with regular updates of the work that is being completed
  • Prioritise job cards and workload to the workshop
  • Ensure that all customer data and vehicle details are accurately entered on to the database

Requirements -

  • You must have excellent communication skills - able to communicate effectively with your teams and customers alike
  • High levels of customer service - putting the customer at the heart of everything you do
  • Ability to work on minimum supervision and still maintain high levels of performance
  • Competant with standards IT packages

This is a fantastic opportunity for the successful candidate to take the next step in their career. You will be travelling to a number of different sites within the group - and dealing with different brands. It is important you possess excellent time management skills and are driven to meet and exceed targets.

A competitive package is on offer for the right candidate!

DON'T DELAY - APPLY TODAY IN CONFIDENCE!

Prima Ardelle Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable applicants will be contacted