Registered Manager - Whitehaven
We require an experienced Registered Manager to manage an established high quality Extra Care services for older people in Whitehaven. You will have the values and commitment to lead the staff team to provide the highest standards of customer care and person-centred service delivery and to promote independence, choice and wellbeing.
The role will involve the operational management of the service and the direct supervision of Extra Care Team Leaders. You will ensure that the services meet the care standards and expectations of the local authority commissioners.
You will be expected to work effectively with families and other agencies and to maintain a positive and trusting relationship with the on-site Housing Scheme Managers. You will need skills in contract and relationship management. You will undertake quality assurance checks at both services to ensure compliance with essential standards of care. These are busy services and therefore you will need to be hard working, accountable and have strong organisational skills.
This is an exciting opportunity to work in partnership with other agencies to provide a holistic and joined up approach for meeting the needs of older adults. You will respond to referrals, undertake assessments and take part in allocation processes. You will ensure that each person moving in to the service has a personalised care plan which ensures that their needs and preferences are met.
You will have relevant skills, knowledge and at least three years experience gained in the care and support of older people in settings such as Extra Care, home care or residential care. You will have previous experience of staff supervision and management. You will be expected to bring a warm, caring and person-centred approach to your work and to be able to work collaboratively and flexibly with our service users and their families. You will demonstrate a commitment to re-ablement principles and to promoting dignity and independence.
An accredited health or social qualifications is required, such as NVQ 4/5. In return we can offer you good conditions of service and personal development opportunities. We offer a strong charitable ethos and a supportive, friendly and inclusive culture. You will be required to work flexibly. This is a full time role, 37.5hrs per week.
Creative Support is an equal opportunities employer and is committed to delivering high quality care through a diverse, well trained and supported local work force.
We do not accept CVs as a form of application, applicants must submit a completed Creative Support application form which can be requested or downloaded via the listed methods. An enhanced DBS check is required for which we pay. Creative Support is not a recruitment sourcing agency; all employees are directly employed by our organisation. We do not accept cold calls or sales/marketing contact from recruitment candidate sourcing/advertising agencies. Upon receipt of your application we will email you a confirmation of receipt. If you do not receive this confirmation email please contact us via telephone or email. Contact information can be found on our company website.