C4I Field Service Representative

Electus Recruitment Solutions
Merthyr Tydfil
£34000 - £40000/annum benefits
17 Jul 2017
16 Aug 2017
Public Sector
Contract Type
Full Time
Our client is a world leader in the provision and integration of cutting-edge technology, primarily specialist vehicles and systems to the Defence and Security sectors.

They are looking for a number of Field Service Representatives to work on C4I systems, based out of their site in South Wales.

C4I Field Service Representative

The role will be South Wales based, working at UK wide Army or trials sites with possible occasional overseas deployments. The role is likely to require some working of extended hours and weekends.

Responsibilities will include:
Acting as technical focal point for all C4I related matters including modifications, Post Design Services (PDS), technical training and defect reporting.
Assessing battle damage, warranty faults and recommend rectification procedures.
Providing training to new team members and advising/mentoring MOD AJAX crew personnel and Royal Electrical and Mechanical Engineers (REME).
Working with design/project engineers to develop optimised engineered solutions. Providing feedback on technical issues and support System and Software Engineers in designing technical resolution.
Carrying out all levels of repairs on AJAX variants (up to Level 4) and also upgrades/modifications, as per Design changes.

To be considered, applicants will have Degree/HND/HNC level qualifications or considerable experience in telecommunications or a laboratory environment based engineering or related role.

You will have previous BOWMAN installation, repair & testing experience.

Required Skills & Abilities

Demonstrable in-depth knowledge of in-service C4I systems.
Understanding of all IP/Routing Protocols.
Highly customer focused with good communication skills.
IT literate with working knowledge of automotive diagnostic systems.
Used to working away from home for protracted periods and willing to work several months in demanding locations.

Practical knowledge of JAMES to record repair activities.
Understanding of British Forces Operations;
Able to diagnose RP/IP based network faults utilizing standard test equipment/troubleshooting techniques;
Able to diagnose hardware faults to board level with Standard non-invasive Laboratory Test Equipment;
In depth Armoured Fighting Vehicle experience
Military Telecommunications Technician Class 1 / NVQ and/or City & Guilds Level 3.
Previous CONDO experience.
Member of a Professional Institution (e.g. IET, IMechE) with professional recognition.
Full UK Driving licence including Category H, legally allowed to drive in the UK.


Field Service Representative (C4I)
South Wales
£34-40k per annum

Key Skills: Field Service, Service Engineer, C4I, Bowman, IP, Routing, Network, Installation, Test, Repair, Telecomms, Telecommunications, Military, Defence, Vehicle.

Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum SC level

Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.

This is a PERMANENT position

Electus Recruitment Ltd is acting as an Employment Agency in relation to this vacancy