Sales Operations Manager

Recruiter
Perpetual Engineering
Location
Manchester
Salary
£45000 - £50000/annum
Posted
17 Jul 2017
Closes
16 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Sales Operations Manager - Manchester area.

This is an outstanding opportunity to join an expanding Worldwide engineering business.

The Person

You will be a strong leader with a vast amount of management/leadership experience and skills. Ideally coming from a background of Customer Support and Operations. You MUST have experience of an ERP (SAP/Oracle).

The Company

My client Engineer & Manufacture bespoke automation machinery into the Pharmaceutical & Medical industries.

The Role

You will be managing the Sales Order Management team. My client is looking for someone from a Sales Operations / Customer Support background with customer interaction. Someone who is used to dealing with Internal & External customers.

The Sales Operations Manager is responsible for developing and managing a highly responsive and customer centric team

Experience

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Motivating & Getting the best out of the team
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A minimum of 7 years business experience is required, preferably in a fast-paced, complex customer service environment.
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Managing contact with customers before and after the sale
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Pre-sale support activities include: Responding to customer inquiries, assisting with quoting, and aligning on commercial strategy with Sales and Sales Operations.
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Post-sale support activities include: Responding to customer inquiries (returns, status, delivery, etc.), researching and collaborating with other departments to find resolution for problems related to items such as shipping or invoicing.
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Communicating with other departments/teams within the company (UK & Overseas)
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Dealing directly with clients and handling issues
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Implementing processes

MUST HAVE

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ERP Experience (Oracle, SAP, Etc…)
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Sales Order Administration experience
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Strong Leaderships skills
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Degree qualified
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Management qualification would be beneficial

In Return

You will receive an excellent basic salary and benefits package and a change to further your career.

If this position is of interest then please send your CV to the link provided or call Rob Marsh on (Apply online only)