Trainee Pensions Administrator - Chichester

17 Jul 2017
16 Aug 2017
Contract Type
Full Time
Trainee Pensions AdministratorChichesterFull-time/PermanentMonday - Friday / 9 am - 5:30 pmWe are seeking a bright, enthusiastic individual to take up a full-time Trainee Pensions Administrator role within our busy Chichester based office. This is a development role - ideal for School/College or University leavers that will ideally lead to a Pensions Administrator position.About the role You will work within a friendly and supportive environment, providing the day to day administration tasks that support the wider Pensions Administration teams to deliver a quality service for all clients and scheme members. As a Trainee Pensions Administrator, you will contribute to the overall goals of the team, completing administration and telephony tasks and achieving excellent client service in line with procedural and Service Level requirements.This is a fantastic opportunity to start a career in Pensions Administration. We can offer genuine scope for development and progression into Pension Administrator positions and beyond. We are also able to fully support further training and PMI qualifications for those who want to start a career in this area.Duties will include but are not limited to: * Dealing with emails * Creating mail mergers * Sending letters * Dealing with incoming post * Dealing with phone queries from scheme members * Updating recordsAbout Capita | Employee BenefitsCapita Employee Benefits is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.We provide award-winning pensions and employee benefits solutions. As one of the leading consultancies in the UK, our specialist knowledge and expertise ensures we create innovative solutions which can make a real difference to our clients and their employees.What you will do: * Create and maintain consistent and accurate scheme records * Work to within set key performance Indicators and quality standards and to make every effort to achieve these. * Provide excellent customer service to all clients, members and third parties in line with service level agreements * Participate in and promote good team communication. * Identify complaints at the earliest opportunity and escalate as appropriate. * Continually develop personal skills and knowledge.Your skills & experience will include: * Strong numeracy skills * GCSE (or equivalent) Maths & English at grade 'C' or above * The ability to confidently use Microsoft Office Excel, Word and Outlook * Good attention to detail * Strong verbal and written communication skills * The ability to work to strict deadlines and able to be adaptable to varying demands in workloads * An appetite for learning!What's in it for you?At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a competitive basic salary, we also give you 23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.What we hope you will do nextHelp us find out more about you by completing our short application process - click apply now.Capita operates as an equal opportunities employer and we welcome all applications regardless of gender identification, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.Listen | Create | Deliver Follow Capita on twitter @capitacareersFollow Capita on facebook @careersatcapitaCapita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check