Telesales Agent

Recruiter
Uniting Ambition
Location
Cheadle, Greater Manchester
Salary
£15000 - £20000/annum + Commission
Posted
17 Jul 2017
Closes
16 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Telesales Executive

Full Time, Permanent Role

Mon to Fri Working hours

15-20k + Commission OTE 27-30k

Are you seeking a new exciting opportunity, within a growing company?

My client is offering a fantastic opportunity to be part of a well-established company, who are expanding due to their success and growth. The office is based within the Cheshire area and offers a fantastic working environment.

Responsibilities:

* Providing an excellent customer service experience.
* Converting customer calls into a sales opportunity
* Outbound calling warm leads
* Working towards targets & KPI’s
* Handling customer calls effectively ensuring the best process possible.
* To provide a professional and efficient service
* Accurately enter data into relevant systems (outlook and various computer systems, etc)
* Handling a mixture of calls with sensitive information
* Effectively fact find and listen to customer calls
* Work inclusively with colleague and customers as well as any business partners
* Comply with any FCA regulatory rules whilst adhering to company policies

Skills:

* Passionate about customers’ needs
* Previous sales experience
* The ability to objection handle
* Experience within a fast paced call centre environment
* Target driven & motivated
* The ability to handle difficult customers/situations
* Great communication skills