Case Managers - Complex Cases x 2 (12 Month FTC)
About the role
We are currently recruiting for two Case Managers to work within the Complex Cases Team in our Fitness to Practise department. These are replacement roles on 12 month fixed term contracts and will carry out work associated with the 16 professions that the HCPC currently regulates.
You will have experience of complaint handling and progressing cases with complex / difficult issues within defined timeframes. Excellent oral and written communication skills are desirable. You will also be able identify critical factors affecting the progress of a case and apply pragmatic, simple and effective resolution.
Benefits of working for the HCPC
We offer 30 days annual leave, membership of the HCPC personal pension scheme, selected employee discounts and access to the Employee Assistance Program when you join.
- To manage and investigate cases dealt with by the Fitness to Practise Department.
- Contribute to the provision of witness support
- Act as Presenting Officer in Article 30 reviews, Interim Order and substantive cases
Main Skills required
- Demonstrated ability of working with committees or panels within a complex framework and managing tribunal type processes, or the ability to do so.
- Demonstrated ability to investigate, manage and progress cases with complex/difficult issues within defined timeframes and present outcomes of investigations to committees and panels.
- Strong analytical, critical examination (including ability to conduct witness assessments), and report writing skills.
The deadline for applications is Tuesday 25 July 2017 at 9am. Applications by CV will not be accepted.
The HCPC is committed to equality of opportunity and actively guards against unfair discrimination on any grounds.
Please note that this role may bring you into contact with children or vulnerable adults. The HCPC therefore relies, as part of the recruitment process, on self-declaration and on criminal records checks to ensure employees are suitable to take up the position.