Account Manger E commerce Design £22K Central London

Inspiring Interns
Central London, London
17 Jul 2017
16 Aug 2017
Contract Type
Full Time

Our client is the UK's leading online source for furniture and lighting. 

This is a graduate level role. Salary: £22-27K Circa

Day-to-day activities will include:

  • Managing customer enquiries via the phone, email, and live chat in a friendly and super helpful manner
  • Speaking to new clients, welcoming them to the firm and talking them through the services
  • Assisting customers in product choices and developing a broad knowledge of the firm’s brands
  • Creating quotes and proformas for customers
  • Researching and sourcing furniture items to suit the customer’s requirements
  • Working with brands to process to fulfil customer bespoke requests
  • Sales administrative tasks
  • Working with marketing, product and operational team on tasks related to your role
  • Passing on any valuable customer feedback to the team (as well as your own ideas and improvements)

The ideal candidate’s personality and qualifications:

  • Someone who has energy, ambition and loves talking to people
  • Passion and knowledge of design brands and furniture is a big plus
  • Education in a Design related degree preferred but not essential
  • Someone who can work in a fast-paced environments and juggle multiple enquiries
  • An ownership mentality with an ability to work independently as needed, proactively pushing sales forward
  • A sense of humour
  • A high level of written English

What are the perks of working at this company?

  • The opportunity to join a world class team of founders and investors and play a key role in a company that is changing an industry
  • The working environment offers an exceptional opportunity and freedom to develop your skills/knowledge at an extremely fast pace
  • Team lunches, office snacks and team building days
  • Competitive salary dependent on experience