IT Support Technician Job, Bangor, North Wales

Recruiter
Supertemps
Location
Bangor, Gwynedd
Salary
20000.0000
Posted
17 Jul 2017
Closes
16 Aug 2017
Contract Type
Permanent
Hours
Full Time

We have an opportunity for an IT Support Technician to join a software company based in Bangor, North Wales this is a growing organisation who operate in a Windows environment.

As the IT Support Technician you will be responsible for:

  • Provide IT Service Desk support to the Company’s staff via deskside support, telephone, skype or remote access.
  • Monitor, action and resolve the IT support tickets in the Service Desk system, assigning and escalating where appropriate.
  • Build and maintain desktop and laptop PC using MS Windows (experience in Windows 7, 8 and 10). Experience of PC imaging and deployment automation beneficial.
  • Windows Updates. Using WSUS and configuring clients accordingly via group policy.
  • Manage the updating, patching and reboots on PC and servers as directed.
  • Install and maintain Anti-Virus software on desktops, laptops & servers.
  • Maintain inventory of IT assets.
  • Create and maintain user accounts: Active Directory, Office365, SQL Server etc.
  • Support email. Exchange 2016 and Office 365. Create accounts, groups, lists etc.
  • Office365 administration and maintenance tasks.
  • Create and maintain IT documentation, including PC build and software installation.
  • Participate in team meetings and contribute to developing the IT services of the Company.
  • Liaise with suppliers of IT products and services as directed.

To be successful in the role of IT Support Technician you must have:

  • Experience of Active Directory. Creating and maintaining users, computers, groups, shares, security, ACLs etc. Knowledge of Group Policies, their creation and application.
  • Experience of working in virtualised server environment. VMware and Azure beneficial.
  • Knowledge of networks: e.g. TCP/IP, DHCP, DNS and IP Subnets
  • Understanding of LANs, WANs, VPNs and site-to-site networks.
  • Monitoring of IT Infrastructure using appropriate tools.
  • Knowledge of scripting to automate basic admin tasks. E.g. PowerShell, WSH etc.
  • Experience of working in an ISO 27001 environment, and an appreciation of the audit process.

The IT support is working in a fast-paced company, it is essential as the Technical Support that you are able to build and maintain relationships, be organised and able to multi task. This is a permanent position based in Bangor North Wales. To apply contact S2 who recruit IT and Technical roles throughout the UK.