1st & 2nd line support

Recruiter
Pertemps Manchester Commercial
Location
Knutsford
Salary
£20000 - £24000/annum Free Parking, 25 days holiday + bank
Posted
17 Jul 2017
Closes
16 Aug 2017
Contract Type
Permanent
Hours
Full Time
As an IT Support Technician your duties and responsibilities will be:
Assist with the delivery of ICT support services.
Resolve service calls
Provide users with technical assistance and report service issues
Provide on-site technical cover
Provide high-quality customer service
Assist with project work
Adhere to company policies

An ideal IT Support Technician will have the following skills and qualifications:
Microsoft Workstation OS / Server Technologies
Microsoft Office Packages / Office 365
Active Directory / Group Policy / DNS
General PC hardware maintenance
Apple Mac
Knowledge of ITIL / ISO27001
IP Telephony
Desire to learn